Local Pick Up & Return Procedures

Minimum Order & Warehouse Handling 

Minimum hire spend for local pick up is $50

$10 Warehouse Handling Fee applies 

Pick Up Instructions

  • Pick up time is strictly between 8:00am – 10:00am on Friday
  • Pick up location: 26 Meta Street, Caringbah (inside the Ispace building)
  • Please drive up via the roller doors for loading access.
  • Arrive on time within your allocated pick up window as we operate on a tight schedule

Important 

  • Please bring a suitable vehicle, blankets and strapping for safe transport of all items
  • Customers are responsible for ensuring all items are securely loaded and transported safely
  • Staff may assist with loading where possible, however all items leave the premises at the customer’s risk

 

Return Instructions

  • Returns are strictly between 8:00am – 10:00am on Monday

  • Return location: 26 Meta Street, Caringbah 

Before returning

  • All items must be clean, dry, and free of decorations or debris

  • Items must be packed as provided at pick up

  • Wet or damaged items will incur additional fees

Late Returns & Charges 

  • Late returns will incur additional hire fees

  • Missing, damaged, or unclean items will be charged a replacement or cleaning cost

Important

  • All items remain the responsibility of the customer for the duration of the hire period
  • Any issues must be reported to Starlight Party Hire immediately

 

Get in touch today!